~15:30 UTC: last Azure OpenAI 5xx observed" and "18:42 UTC: Azure marks impact mitigated.

Workflows are working again.

Service has been restored and the platform is operating normally.
Users can access the app again. Thank you for your patience.

Final fixes have been deployed to production and the resulting performance of document processing increase. Now even large files are able to be processed rapidly without blocking other documents.

Issue has been fixed and documents are now processing as normal.

We identified that a previous deployment made changes to the authentication method used by Sharepoint, but those changes were not reflected in the Sharepoint connection